Borrowers Helping Canadians achieve their home ownership dreams

Overview & BenefitsMortgages with Magenta

Magenta is a situational lender specializing in solutions for borrowers with short-term credit challenges. In these times of increasing regulations and uncertainty, it’s critical to have a lending partner who truly understands its markets and utilizes a common-sense approach to mortgage origination. Magenta delivers stopgap programs that facilitate borrowers’ return to the traditional lending channel.

Key features of our program includes:

  • Payment relief
  • Greater access to equity
  • Flexible income and documentation requirements
  • No minimum amount restrictions

Find a licensed mortgage broker

My experience with Magenta regarding my mortgage was nothing short of excellent as I was always provided with top quality service from a team of exceptional personnel of the highest calibre. Their attention to detail coupled with their professionalism made my financial dealings all the more positive and satisfying… Thank you sincerely!

My-Lynh D., Borrower April 2017

Process Key Mortgage Stages

  1. Getting your mortgage

    Magenta accepts applications for mortgages via licensed mortgage brokers only. Direct applications are not accepted. To find a licensed mortgage broker, visit:

    FSCO, the Financial Services Commission of Ontario
    Mortgage Professionals Canada

  2. Refinancing your mortgage

    When you’re looking to refinance your existing mortgage to access your home’s equity, first contact your broker.

    Contact Magenta about refinancing your mortgage

  3. Mortgage payouts or payment arrangements

    If you’re paying out your mortgage or making up missed payments or deferrals

  4. Renewing your mortgage

    If you are renewing your mortgage, please contact your broker.

    Contact Magenta about renewing your mortgage

Customer Service

Customer ServiceThank you for choosing a Magenta mortgage

Please email our mortgage customer service department with customer service inquiries:

  • Discharges
  • Renewals
  • Early payout or lump sum payments
  • Payment date changes
  • Making up missed payments or payment deferrals
  • Insurance issues

Please include your mortgage number and property address in any correspondence. Our mortgage administration department is available Monday to Friday, 9 a.m. to 5 p.m., excluding holidays. While we strive to acknowledge all questions within 4 hours of receipt, we appreciate your patience during high-volume periods.

If you need to increase or refinance your mortgage, please contact your mortgage broker.

BorrowingHow to borrow

Magenta accepts applications for mortgages via licensed mortgage brokers only. Direct applications are not accepted.

To find a licensed mortgage broker, visit:

  • FSCO, the Financial Services Commission of Ontario
  • CAAMP, the Canadian Association of Accredited Mortgage Professionals